General Terms and Conditions of Sale

These General Terms and Conditions of Sale govern the contractual relationship between the user of the website and the company SECRET GARDEN MARBELLA, S.L., with Tax ID (NIF) B70752688, whose registered office is located at AVDA DEL TIVOLI, NUM 17, CC LAS VENTAS, LOCAL 34, 29631 BENALMÁDENA – (MÁLAGA). These conditions are available for consultation on the website prior to purchase.

1. Purpose

The purpose of these General Terms and Conditions of Sale is to define the terms and conditions governing the purchase of products offered by SECRET GARDEN MARBELLA, S.L. through its website www.secretgardenmarbella.com

2. Purchase Process

To make a purchase on www.secretgardenmarbella.com, the user must:

  1. Select the desired products and add them to the shopping cart.
  2. Review the order and confirm the purchase.
  3. Provide contact and shipping information.
  4. Select the payment method and complete the process.

SECRET GARDEN MARBELLA, S.L. reserves the right to cancel an order in the event of stock errors, pricing errors, or for other justified reasons.

3. Prices and Payment Methods

All product prices indicated on the website include VAT. Shipping costs, if applicable, will be clearly indicated before confirming the order.

Accepted payment methods include:

  • Credit/debit card (Visa, Mastercard)
  • Bank transfer
  • Other methods that may be enabled in the future

Payment must be made in full before the order is prepared and shipped.

4. Shipping and Delivery Times

Orders will be shipped to the address provided by the customer. SECRET GARDEN MARBELLA, S.L. offers shipping throughout Spain and to other destinations upon request.

The estimated delivery time is 7 to 15 business days, depending on product availability and delivery location. In exceptional cases, delivery times may be extended, and the customer will be duly informed.

5. Returns Policy

The customer has a period of 14 calendar days from receipt of the product to exercise their right of withdrawal. To do so, they must notify SECRET GARDEN MARBELLA, S.L. by email at secretgardenmarbella@gmail.com, specifying the order number and the product to be returned.

Returns must be made at our store in Estepona:

Urb. Playa del Sol Radiante, Km. 165 de la A-7 C. Cial. Sun Beach, block nº2, 29688 Estepona, Málaga, Spain.

Products must be returned in their original condition, unused, and in their original packaging. Return costs will be borne by the customer, except in cases of defective or incorrect products.

6. Product Warranty

All products sold on  are covered by the legal warranty of conformity, in accordance with Spanish and European regulations. In the case of a defective product, SECRET GARDEN MARBELLA, S.L. will proceed, as appropriate, with repair, replacement, or refund, at no cost to the customer.

7. Liability

SECRET GARDEN MARBELLA, S.L. shall not be held liable for damages or losses arising from improper use of the products. Its liability shall be limited to the value of the purchased products.

8. Data Protection

The personal data provided by customers during the purchase process will be processed in accordance with the Privacy Policy available on our website.

9. Governing Law and Jurisdiction

These General Terms and Conditions of Sale are governed by Spanish law. In the event of conflict or dispute, both parties shall submit to the jurisdiction of the courts of Benalmádena, unless otherwise required by applicable law.

10. Modification of Terms

SECRET GARDEN MARBELLA, S.L. reserves the right to modify these General Terms and Conditions of Sale at any time. Modifications will take effect from the moment they are published on the website and will apply to all purchases made thereafter.